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Terms Of Service

Last Updated: 28th March 2026

1. Acceptance of Terms

By accessing or using RouteOS (“Service”), you agree to be legally bound by these Terms.

If you do not agree, you must immediately cease use of the Service.

2. Nature of Service

RouteOS is a software platform only.

We:

  • Do not provide transportation services
  • Do not act as a dispatcher, broker, or logistics provider
  • Do not manage or control drivers, vehicles, or customers

You acknowledge and agree that:

RouteOS has no involvement in the execution of any journey or service booked through the platform.

All operational responsibility lies entirely with you.

3. No Reliance / Independent Decision-Making

You agree that:

  • You do not rely on RouteOS for business-critical decisions
  • All outputs (pricing, routes, schedules, availability) are informational only

You are solely responsible for verifying all data before acting on it.

4. Account & Operational Responsibility

You agree that:

  • You do not rely on RouteOS for business-critical decisions
  • All outputs (pricing, routes, schedules, availability) are informational only

You are solely responsible for verifying all data before acting on it.

5. Explicit Risk Allocation

You expressly acknowledge that:

The use of RouteOS involves inherent risks, including but not limited to system errors, downtime, data inconsistencies, and third-party failures.

You assume all such risks.

6. Third-Party Dependency Disclaimer

RouteOS relies on third-party services including (but not limited to):

  • Mapping APIs
  • Payment processors
  • Messaging/email providers
  • Hosting infrastructure

We make no guarantees regarding:

  • Accuracy
  • Availability
  • Performance

RouteOS shall not be liable for failures caused by third-party services.

7. No Warranties

To the fullest extent permitted by law:

The Service is provided:

“AS IS”, “AS AVAILABLE”, WITH ALL FAULTS

We disclaim ALL warranties, express or implied, including:

  • Accuracy of quotes, pricing, or calculations
  • Reliability of bookings or dispatch logic
  • Fitness for a particular purpose
  • Continuous uptime or availability

8. System Errors & Critical Failures

RouteOS shall not be responsible for:

  • Incorrect pricing or fare estimates
  • Failed, duplicated, delayed, or missing bookings
  • Routing or distance miscalculations
  • Notification delays or failures
  • Data loss or corruption
  • API or integration failures

You must implement your own safeguards, validation, and verification processes.

9. Downtime, Outages & Data Loss

You acknowledge that:

  • The Service may become unavailable at any time
  • Data may be delayed, lost, or corrupted

We have no obligation to:

  • Maintain uptime
  • Restore lost data
  • Provide backups

10. Limitation of Liability

To the maximum extent permitted by law:

RouteOS shall NOT be liable for:

  • Loss of profits
  • Loss of revenue
  • Loss of customers
  • Loss of business opportunity
  • Loss of data
  • Reputational damage
  • Operational disruption
  • Any indirect, incidental, or consequential damages


Absolute Liability Cap:

Our total liability shall not exceed the lesser of:

  • Amount paid by you in the last 30 days, OR
  • $100 USD

11. Business-Critical Use Disclaimer

You agree that:

RouteOS is not designed for mission-critical or fail-safe operations.

You must not rely on the Service where failure could result in:

  • Financial loss
  • Operational failure
  • Legal liability

12. Indemnification

You agree to fully indemnify, defend, and hold harmless RouteOS from any claims arising from:

  • Your business operations
  • Your customers or drivers
  • Any booking or journey
  • Any misuse of the platform
  • Any legal or regulatory breach

This includes:

  • Legal fees
  • Damages
  • Settlements

13. Data Responsibility & Compliance

You are solely responsible for:

  • All data you collect, store, and process
  • Compliance with data protection laws
  • Obtaining customer consent

RouteOS acts only as a data processor, not a controller.

14. Security Disclaimer

While we implement reasonable safeguards:

We do not guarantee protection against all security breaches.

We are not liable for:

  • Hacks
  • Unauthorized access
  • Data leaks beyond our control

15. Suspension & Termination

We may suspend or terminate your account:

  • At our sole discretion
  • Without notice
  • Without liability

16. Modifications

We may:

  • Change features
  • Modify pricing
  • Alter functionality

At any time without liability.

17. Force Majeure

We are not liable for failure due to events beyond our control, including:

  • Server outages
  • Cyberattacks
  • Natural disasters
  • Third-party failures

18. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Kingdom.

You agree to exclusive jurisdiction in those courts.

19. Entire Agreement

These Terms constitute the entire agreement between you and RouteOS.